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Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Online chat - end of tenancy request

Good, fast

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By Dan

Comments (1)

Spark respond team is very helpful

I have chat with Lucy, she's very quick is answering questions towards my problems like Spark always ...

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By Amirul Fahmi Razali

Comments (1)

Very helpful

Spoke to a girl called Beth online, great help. Sorted my bills out quickly and gave me all the i ...

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By Aidan Evans

Comments (1)

Very helpful

Thanks for being available through that chat feature, it really helped!

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By Kathrin Schuler

Comments (1)

Assess nice.

Utilities are not very trusted. I like todays response from you. Quick compact, nothing redundant.

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By Soichi Furuya

Comments (1)

Helpful assistant

Advisor Kaye was very helpful throughout our chat and helped me with many things, brilliant at their ...

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By Murray White

Comments (1)

Complaint reference: c00293040

Unfortunately I had cause to raise a formal complaint following an excessive delay in closing my acc ...

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By John Humphrey

Comments (1)

Great service

Very happy with live chat service.

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By Nuno Lopes

Comments (1)

Direct debit and account management query

I spoke with Danielle over your live chat platform, and she was very professional and helpful. I ...

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By Helena Picarra

Comments (1)

Excellent customer service

Antonia could not have been more helpful in resolving my query. She took the time to call me back wh ...

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By Amrita Hurley

Comments (1)

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