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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Excellent customer service

I had a chat with Eve about my account and she was very kind and helpful . I'm confident now that my ...

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By Veprim Krasnici

Comments (1)

D/d query

Really quick response on the web chat. Very helpful and friendly

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By Victoria Taylor

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Bu_badran@hotmail.com

The agent was very helpful! before chatting here I was a lil bit upset but after her quick assistanc ...

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By Nasser Shah

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Kaye was fab!

Thanks Kaye, Quick to respond and got the job done quickly. I had previously (few minutes befo ...

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By Lauren Harris

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Very pleasant

Eve was very pleasant and helpful and managed to sort out my problem as fast as was possible.

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By Graeme Meaker

Comments (1)

Live chat service

Great service and saved queuing on the phone. I have a speech problem so this helps me immensely. Ev ...

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By Robert Williams

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Very nice service

The service was very precise and provided all the answers I needed.

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By Joseph Michell

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Thank you, you are brilliant!

I had a problem and I contacted Kaye via the live chat. She was efficient, friendly, understandin ...

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By Diana Dimitrova Raguina

Comments (1)

Gas and electric

Very helpful service from rebecca, bill was a bit confusing

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By Ricky

Comments (1)

Great chat service

Excellent service yet again with the chat facility. They advisers are always happy to help and go th ...

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By Leanne Salt

Comments (1)

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