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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Eve has been a great help

Had a few basic questions about the account and switching and Eve has been a great help and very pro ...

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By Richard

Comments (1)

Excellent customer service.

Long story short Changed providers from Spark when i moved in, was given a bill for 282 pounds fo ...

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By Rob Ledger

Comments (1)

Incredible customer service staff

I was having a serious issue with my meter and called to raise the issue but originally received a r ...

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By Christian Le Feuvre

Comments (1)

Second to none service

My husband usually sorts the gas and electric out but he is ill and unable to do this anymore, anywa ...

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By Sarah Rosevear

Comments (1)

Complaint led to satisfaction

Bewildering, until Amy became involved

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By Marcus Lefevre

Comments (1)

Mixup with anotherelectric company

I have just moved and am very happy with your service very polite helpful patient and understanding

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By Gillian Lovegrove

Comments (1)

Online live chat

Dealt with Danielle tonight over live chat he service was both informative and accurate

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By Rayon Semmens

Comments (1)

Quick response

Thank you for your Quick response and fast resolve Than ...

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By Angela Corness

Comments (1)

Customer service

I had a very big nightmare of my job to change pre paid meters to credit meter via direct debit of i ...

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By Rhea Bunce

Comments (1)

Very efficient

We just moved in and I wanted set up an gas and electricity account. I did it using the live chat s ...

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By Mareva

Comments (1)

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