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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Mixup with anotherelectric company

I have just moved and am very happy with your service very polite helpful patient and understanding

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By Gillian Lovegrove

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Online live chat

Dealt with Danielle tonight over live chat he service was both informative and accurate

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By Rayon Semmens

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Quick response

Thank you for your Quick response and fast resolve Than ...

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By Angela Corness

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Customer service

I had a very big nightmare of my job to change pre paid meters to credit meter via direct debit of i ...

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By Rhea Bunce

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Very efficient

We just moved in and I wanted set up an gas and electricity account. I did it using the live chat s ...

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By Mareva

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Excellent service by greig blacklock

I was fortunate to have Greig Blacklock as my Account Manager as he provided remarkably excellent ...

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By Edward

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Accidental payment

Excellent. I like the way of communicating online. Very effective and better than on the phone. Exce ...

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By Ravi Sankar

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Eve is great!

Spoke with a lovely lady called Eve, who really helped me out. I've never had to sort out electricit ...

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By Becky Townson-hughes

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Excellent service

Today 03/06/2016 I chatted with a lady called Eve who was extremely helpful and advised the saver fi ...

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By Deborah Woodhouse

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Customer service review

I have contacted Spark Energy through live chat and spoken to Eve who I would like to say Thankyou t ...

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By Warren Parnell

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