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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Great customer service

Great customer service from Eve and Lucy. Thanks!

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By Csaba

Comments (0)

Poor service

Poor service Poor communication on Sparks employees Failure to resolve issues

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By Paul Hodgkinson

Comments (0)

Online chat service

Excellent very efficient, helpful and polite. On the below scale I have assumed that the final circl ...

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By Nicholas Hardy

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Rude

Despite several attempts to speak about my account and organise paying my bill sparks have been rude ...

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By Seb Sweet

Comments (1)

Worst customer service i've ever received

Where do I start? Truly the worst customer service i've ever had. Nobody seems to pass on notes to a ...

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By Alex

Comments (1)

Live chat

No waiting in queues, sorted out quickly. Well done Kaye and thanks

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By Steve Spencer

Comments (1)

Amazing service

Spoke to a customer service agent called Antonia. She was fabulous and so so helpful. Sorted all ...

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By Beth

Comments (1)

Worst customer service ever

Being billed in excess of £100 per month single person in 1 bed flat, complained to Spark some week ...

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By Jon Galpin

Comments (3)

Excellant customer service

The agent I spoke to was very helpful nothing was to much trouble and she was very apologetic when s ...

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By Lisa

Comments (1)

A very good chat with an employee of yours

Today I spoke to Lucy Pringle about a problem I had, she could not have been more helpful and know ...

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By Coral Lindsell

Comments (1)

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