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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


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No waiting in queues, sorted out quickly. Well done Kaye and thanks

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By Steve Spencer

Comments (1)

Amazing service

Spoke to a customer service agent called Antonia. She was fabulous and so so helpful. Sorted all ...

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By Beth

Comments (1)

Worst customer service ever

Being billed in excess of £100 per month single person in 1 bed flat, complained to Spark some week ...

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By Jon Galpin

Comments (3)

Excellant customer service

The agent I spoke to was very helpful nothing was to much trouble and she was very apologetic when s ...

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By Lisa

Comments (1)

A very good chat with an employee of yours

Today I spoke to Lucy Pringle about a problem I had, she could not have been more helpful and know ...

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By Coral Lindsell

Comments (1)

Eve has been a great help

Had a few basic questions about the account and switching and Eve has been a great help and very pro ...

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By Richard

Comments (1)

Excellent customer service.

Long story short Changed providers from Spark when i moved in, was given a bill for 282 pounds fo ...

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By Rob Ledger

Comments (1)

Incredible customer service staff

I was having a serious issue with my meter and called to raise the issue but originally received a r ...

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By Christian Le Feuvre

Comments (1)

Second to none service

My husband usually sorts the gas and electric out but he is ill and unable to do this anymore, anywa ...

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By Sarah Rosevear

Comments (1)

Complaint led to satisfaction

Bewildering, until Amy became involved

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By Marcus Lefevre

Comments (1)

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