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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Exemplary customer service

Working with Kayhita has been a 180 degrees turnaround to when I first encountered Spark energy, fro ...

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By Darren Bryan

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Excellent service

From start to finish, Jenny V was brilliant. She looked into the issues my mother was having and ...

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By Gill

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Efficiently resolved

Emma quickly resolved what could of been a nightmare situation that dragged out for days. She was c ...

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By Joanne Mclaughlin

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Amazing

The assistant who helped was a star nothing more needs to be said..

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By Kieran Lewis

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Great service and help as usual!

Operator was very polite and helpful. Very informative and prompt with her replies.

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By Natalie Owers

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Great customer service

Great customer service from Eve and Lucy. Thanks!

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By Csaba

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Poor service

Poor service Poor communication on Sparks employees Failure to resolve issues

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By Paul Hodgkinson

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Online chat service

Excellent very efficient, helpful and polite. On the below scale I have assumed that the final circl ...

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By Nicholas Hardy

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Rude

Despite several attempts to speak about my account and organise paying my bill sparks have been rude ...

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By Seb Sweet

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Worst customer service i've ever received

Where do I start? Truly the worst customer service i've ever had. Nobody seems to pass on notes to a ...

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By Alex

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