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Our reviews

Here's what customers say...

We encourage you to be open and honest. We don't edit reviews so you'll see it all here. There's more 'good' than anything else, but we're only human and our ears are always open. 

 


Absolutely horrendous company

After being forced to deal with them when moving house , I am sad to say that it has taken 10 weeks ...

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By Diana Dallimore

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Dreadful service and company

I am not sure if this company actually have anyone working in customer services. There isn't anyone ...

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By Mrs J Brown

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Wasting my time

After happily paying my gas bill on receipt for months, this month I got a bill for over £900, whi ...

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By Peter Haynes

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No communication, i changed suppliers

I had a power outage for more than a day. I called Spark to make sure that there was no problem with ...

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By Jennifer Forrester

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Sent a credit collection letter without ever having been sent a bill!

How am I meant to have paid a bill without a bill?!

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By Stuart

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Months of hell

Shocking. Getting billed for a house we do not live in on an account we did not open. Threatening te ...

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By Helen Staniford

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Cannot get my credit refunded

I left Spark on 14 Nov, a final bill resulting in large credit was issued on 8 Dec stating it would ...

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By Anne Dvaies

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Give me my money back

I switched from Spark Energy on 28 October. On 19 November I phoned to find out what had happened to ...

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By Mrs Patricia Brown

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So rude

My husband and I recently purchased our new home which we moved into in September. We decided to try ...

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By Fiona Adams

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Shockingly bad company

Do not use this company, they are totally incompetent, fail to communicate and cannot understand bas ...

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By Mr Paul Bickerton

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